RMA Process

Complete and Submit RMA Request form [ PDF | DOC ] or contact Customer Support via phone or email

  • Hours of operation: Monday - Friday, 7:00am-5:00pm (Eastern Time)
  • E-mail: RMA@creativebusinesssolutions.com
  • Phone: 1-888-889-8940, 516-942-4888
  • Fax: 516-942-5444


All products returned to Creative Business Solutions must have a Return Material Authorization Number.

After the RMA request is submitted with all required information, an RMA authorization will be emailed to the requestor to print and ship with the product to be returned.

Please note that submitting an incomplete request will delay the RMA process.